FAQ

Where can I buy iceDate?

Germany:

Denn's organic markets
Basic organic supermarkets
EBL natural food
any other well-stocked health food store.
Every health food store can order our cups. So it's worth asking your trusted health food store. Many health food stores cater to the wishes of their customers.

Since the organic shops do not order directly from us, but through their wholesaler, we have no information as to whether our cups are available locally in specific individual cases. Only the shop itself can provide this information. You can also simply call the local health food store and ask if iceDate is available there.
Our cups are also available in our online-shop.

Austria:

Denn's organic markets
Basic organic supermarkets
any other well-stocked health food store.
Every health food store can order our cups. So it's worth asking your trusted health food store. Many health food stores cater to the wishes of their customers.

France:

in many health food stores.
Every health food store can order our cups through the wholesaler Vitafrais. So it's worth asking your trusted health food store. Many health food stores cater to the wishes of their customers.

Every wholesaler can obtain iceDate from the wholesaler vitafrais.
Since the organic shops do not order directly from us, but through their wholesaler, we have no information as to whether our cups are available locally in specific individual cases. Only the shop itself can provide this information. You can also simply call the local health food store and ask if iceDate is available there.

Switzerland:
Unfortunately, iceDate is not yet available in Switzerland. Maybe an organic wholesaler will list us very soon. If you ask about iceDate in your local health food store, then this request will end up with the wholesaler, and that will help them decide to list us. If you want to support iceDate in Switzerland, then ask for us in the organic shops.

To which countries do you deliver with your online shop?
We currently deliver throughout Germany (excluding islands) and to Austria. We are working on making deliveries to other countries possible as well.

Is IceDate lactose free?

Yes, iceDate is lactose-free because it is purely vegetable.

Is IceDate gluten free?
Yes, all our ice cream flavors are gluten-free because we never use stabilizers, binders, thickeners, glucose syrups or other additives that could contain gluten.

The following applies to our ice cream parlour:
You can also order your ice cream in a compostable pine boat, as our waffles (we do not make them ourselves) are not gluten-free. Unfortunately, we cannot guarantee complete freedom from traces of gluten in the ice cream parlors, as we also work with waffles containing gluten behind the counter.
Our 400ml cups, on the other hand, are also free of traces of gluten.

Is IceDate fructose free?
Since all of our ice cream flavors are made with fruit (we use dates for sweetening), we don't have completely fructose-free flavors.

However, all our varieties are deliberately much less sweet than conventional ice cream and only contain the fructose naturally occurring in the fruit.

In case of fructose intolerance, some varieties may still be considered if it is not too severe. We know of several customers with fructose intolerance who have slowly approached our ice cream and tolerated some varieties, e.g. our banana ice cream.

We make this with very ripe, sweet bananas. That's why most of the sweetness comes from the banana, we only add a relatively small amount of 12% dates to sweeten this ice cream. If you have a serious fructose intolerance, we advise you not to try our ice cream. In mild cases, however, it may be worth trying.

We look forward to your feedback, whether positive or negative! Please tell us which varieties you have tried and which ones you tolerated well or less well: info@icedate.de

What is the cashew nut?
The cashew “nut” is referred to as a nut in a culinary sense, but in a botanical sense it is not a nut but rather the core of the fruit of the cashew tree.

The cashew tree produces pseudopods (thickened fruit stalks) that look like a cross between a pear and a pepper. Although these pseudofruits are edible, they don't keep very long, so you can't buy them practically anywhere in our country. The actual fruit, which in turn contains a seed inside, hangs on the pseudo-fruit. This seed is colloquially known as the cashew nut. For the sake of simplicity, we will keep the term cashew nut.

→ Further details can be found on our Contribution page on the cashew nut

Why is IceDate much harder than "normal" ice?
The freezing point of ice cream is essentially determined by the sugar content. The more sugar in the ice cream, the lower the freezing point and the softer the ice cream is even at -18 degrees. To a lesser extent, the fat content also has an influence.

In contrast to normal ice cream, we deliberately do NOT add SUGAR or FAT to our ice cream. iceDate therefore only contains the fruit's own sugar, which is present in the fruit used, and this proportion is of course SIGNIFICANTLY less than in ordinary ice cream.

iceDate should consciously NOT be a convenience food - it is not important to us that the ice cream is particularly "practical", but that each individual ingredient is a foodstuff in the actual sense (in contrast to luxury foods and additives). We do not count industrial sugar in the food category.

Incidentally, in our iceDate ice cream parlor in Munich Schwabing, at Amalienstraße 91, we serve iceDate at around -10 degrees. But you don't need a thermometer - just leave the ice cream for about 15 minutes (depending on the outside temperature and amount) at room temperature, then it will be nice and creamy again.

The right consistency is when the ice cream gives slightly when you press harder. If you have a mug and it can be easily depressed with a little force, then the consistency is just right. The ice cream - organic - vegan - with no added sugar - that's how ice cream should be.

Why does IceDate have a slightly different consistency compared to "normal" ice cream?
iceDate consists of completely different ingredients than "normal" ice cream. We don't use "powders", only real food. The main difference in mouthfeel comes from the date. “Normal” ice cream consists largely of industrial sugar. This dissolves completely in the ice mass. When eating, this is no longer perceptible on the tongue, it feels as if the ice cream simply "disappears" on the tongue. We don't add any sugar to our ice cream, we only sweeten it with dates, which we puree very finely. This makes the dates super creamy, but they still don't dissolve like sugar. In other words: iceDate has more substance. This substance can be felt on the tongue, it feels a bit different than sugar-based ice cream.

What fats are used to make IceDate?
iceDate is free of any added fats. The vegetable fat contained in our ice cream comes from natural ingredients, mainly nuts; in the case of chocolate ice cream also from cocoa powder. The fat content of the individual varieties is given in the overview of varieties.

Are your waffles vegan too?
Yes, our waffles are of course also vegan, lactose-free and organic.

I don't like wooden spoons, do you have any other spoons?
We also have ice cream scoops made from compostable bio-plastic based on corn starch (PLA = Polylactic Acid). Please just talk to us.

Can I take the ice cream with me? If so, how long does it last in transit?
We can pack your ice cream in transport packaging. It keeps for up to 15 minutes without any problems. If you have another way, we have freezer packs (not to be confused with cold packs!) for you, which you can buy or rent for €4 each. You can either keep them and use them yourself or bring them back and you will get the 4 € back. With just one battery you can transport the ice for about 2 hours. For even longer distances, you can combine several freezer batteries. With 3 rechargeable batteries you can go a whopping 5 hours, for example! Attention: Our freezer batteries are so strong that the ice can even become too hard during transport! In this case, just let the ice cream sit at room temperature for a few minutes and it'll be back to the perfect consistency.

Do you also deliver?
Short-term orders within Munich are not yet possible, but planned. In our ice cream parlors at Amalienstrasse 91 and Klenzestrasse. 51 we will be happy to fill your ice cream into transport cups for pickup. Do you need a larger amount of ice, e.g. for an event? Then please contact us in advance info@icedate.de.

Which payment methods do you accept in the online shop?
You can pay us with:

	Visa
	Mastercard
	American Express
	Paypal
	Invoice with Klarna
	Pay immediately with Klarna
	Bitcoin
	Bitcoin/BTCB Token (BC Chain)
	Bitcoin/BTCB Token (BSC Chain)
	Bitcoin (Lightning Network)
	Bitcoin Cash
	Bitcoin Cash Token (BC Chain)
	Bitcoin Cash Token (BSC Chain)
	Litecoin
	Litecoin Token (BC Chain)
	Litecoin Token (BSC Chain)
	Beam
	BNB Coin (Mainnet)
	BNB Coin (BSC Chain)
	BNB Coin (ERC-20)
	Bitcoin Gold
	Binance USD (ERC20)
	BUSD Token (BSC Chain)
	Dai (ERC20)
	Dai Token (BSC Chain)
	Dash
	DigiByte
	Dogecoin
	Dogecoin (BSC Chain
	Polkadot Token (BSC Chain)
	Ether Classic
	Ether
	Ethereum (BC Chain)
	Ethereum Token (BSC Chain)
	Firo
	ChainLink Token (ERC20)
	ChainLink Token (BSC Chain)
	PIVX
	Qtum
	Raven-coin
	SHIBA INU (ERC20)
	SHIBA INU (BSC Chain)
	Solana
	Syscoin
	TRON
	TrueUSD
	TrueUSD (BSC Chain)
	USD Coin (ERC20)
	USD Coin (BSC Chain)
	USD Coin (Tron/TRC20)
	Tether USD (Omni Layer)
	Tether USD (BC Chain)
	Tether USD (BSC Chain)
	Tether USD (ERC20)
	Tether USD (Solana)
	Tether USD (Tron/TRC20)
	Waves
	NO
	Monero
	VERGE
	Horizen
	Ripple

Do you have a question that was not answered here?
We're happy to answer your questions! Just write to us info@icedate.de or contact us via Facebook or Instagram.